Contact

Real humans, real replies. Email support@dawdix.com or drop a note via the form below — we answer within 24 hours, often faster.

What to include in your message

• Order questions / install help: include your order number (in your confirmation email) for the fastest reply.
• Returns & refunds: tell us your order number and whether the item was opened — we'll send instructions. 30-day window, no questions.
• Press / partnerships: just say "press" or "partnership" in the subject line — same inbox, different routing.

Before you write, check these

• Shipping policy — transit times, tracking, international rates
• Refund policy — how returns work, what's covered
• About Dawdix — who we are and what we build

The form below goes straight to our team

No autoresponders, no ticket queues — your message lands in the same inbox the founders read. For order-specific questions, please include your order number.

Our Company

HONGKONG ANFAN TECHNOLOGY LIMITED
FLAT/RM 18, 27/F, HO KING COMMERCIAL CENTRE,
2-16 FA YUEN STREET, MONG KOK, KOWLOON,
HONG KONG

Email: support@dawdix.com